SHIPPING TERMS

VERY IMPORTANT NOTE: TO SHOW CARE TIMES IN YOUR SHOPPING CART, YOU MUST LOAD THE PAGE TO 100% BETWEEN 2 TO 4 SECONDS, BEFORE CLICKING ADD TO CART.

If your purchase contains products with different service times , the longest service date will be considered until the total of your order is completed.

FOR NATIONAL PURCHASES (PERU)

• Products that have the "IN STOCK" label are available for immediate delivery, either for store pickup or express shipping (24-48 hours).
• Products that have the label "ONLINE OFFER" have a service time: (5-7 business days).
• Products that have the "PRE ORDER" label are available for import and have a service time: (10-15 business days).
• Products that have the "PRE SALE" label have a service time of approx. is detailed on each product, the correct information will appear when you check out.

FOR INTERNATIONAL PURCHASES

• All international shipments are made with DHL EXPRESS , delivery time (5-7 business days) counting from the date of dispatch.
• Products that have the label "IN STOCK" will be shipped in the next 24 hours. after confirming your purchase .
• Products that have the label "ONLINE OFFER" They have a dispatch time (5-7 business days) said time will not be considered as delivery time.
• Products that have the label "PRE ORDER" They are available for import and have a delivery time dispatch (10-15 business days) said time will not be considered delivery time .
• The shipping cost does not include taxes, customs duties, preferential procedures, extra charges, insurance, fuel surcharge, surcharge for remote areas, etc.
• The customer is responsible for determining whether the destination country allows the entry of the product, please do not purchase if you do not feel confident in the legal terms of your country.
• For any questions and/or doubts related to taxes, permits, service times, among others, please contact us at email: contacto@catserviceperu.com or phone: 910 493 956.

Important:

• Partial shipments are only valid for national purchases (PERU).
• International purchases are shipped once your order has been completed, according to the shipping time established for each product.
• If you require a partial dispatch, you must request it by email contacto@catserviceperu.com or by WhatsApp 910 493 956.
• If you request a partial shipment, the shipping cost of the next shipments will be assumed by the customer.
• In the first instance, the shipping method selected by the customer will be respected; However, if the selected shipping method is not available, CAT SERVICE PERU may choose the safest, fastest and most convenient shipping method for the customer.
• The EXPRESS shipping method is only valid for products IN STOCK, and will be processed within 24 to 48 hours after confirming your purchase.
• If you want an invoice for your purchase, you must request it by email contacto@catserviceperu.com or by WhatsApp 910 493 956.
• Store pickups are valid after 24 hours of confirming your purchase (after coordination).
• Our opening hours are Monday to Friday from 9:00 - 17:30 and Saturdays from 9:00 - 12:30.
• You can contact us on WhatsApp: 910 493 956.
• Our store is located at Calle Santo Tomás De Aquino 473 Urb. San Diego, San Martin de Porres - Lima.