FREQUENT QUESTIONS
What are our opening hours?
🕑 Opening hours:
🗓️ Monday to Friday from 09:00 - 17:30 hrs.
🗓️ Saturdays from 09:00 - 12:30 hrs.
🗓️ Sundays only on the website.
What are our payment methods?
💳We have the following payment methods:
👉Visa debit/credit card, Mastercard, Dinners Club, American Express, etc. (Through the website)
👉 Bank transfer, Yape or Plin (By Whatsapp)
You can also make payments in up to 3 interest-free installments with BBVA, BCP and Dinners Club by selecting the Mercado Pago option.
What are the steps to follow to make a purchase in our online store?
👉 Click ADD TO CART.
👉 Click COMPLETE YOUR PURCHASE.
👉 Fill in your shipping details and click continue.
👉 Select Payment Method Mercado Pago or Izipay.
👉 Click PAY NOW.
👉 Select a payment method of your preference.
👉 Then fill out your card details.
👉 Then click CONTINUE AND FINISH.
Do we make cash on delivery payments?
🚨 Yes, valid only in Metropolitan Lima and Callao.
Do we ship nationwide?
📦 Yes, we ship to all of Peru through the main agencies:
✅ Shalom (Lima & Provinces)
✅ Olva Courier (Lima & Provinces)
✅ Motorized Express (Lima Only)
Or the agency of your choice, such as Marvisur, Movilbus, Emtrafesa, Cavassa, Flores, Linea, San Pedro Cargo, Tarapoto Courier, etc.
Do we ship internationally?
Yes, 📦 we ship to any part of the world with:
✈️ DHL Express
What are our delivery times?
📦 Shipping to Lima with motorized express (within 24 hours - 48 hours once your purchase is made).
📦 Shipping to Lima with Olva Courier (1-2 business days).
📦 Shipping to the Province with Olva Courier (3-4 business days).
📦 Agency Shipments (2-3 business days).
📦 International Shipping with DHL (5-7 business days).